For Telecommunications Carriers
To retain customers and control costs, telecommunications carriers are deploying IP networks and innovative customer automation solutions. Holly has the products and delivery experience to deploy sophisticated, carrier-grade infrastructure for the rapid deployment of new customer services. Holly Solutions provide customers with infrastructure for network, enterprise and customer care. The solutions can reduce hold times and generate operational savings along with improve customer satisfaction. - Account management, e.g. bill payment, promise to pay
- Pre-paid mobile network services
- Advanced Directory Assistance automation
- Hosted speech and IVR solution
- Store location
- Call routing
The Holly Voice Platform is built to handle the demanding requirements of the carrier environment. The Holly solution allows for: - Fully-redundant, geographically-distributed systems with no single point of failure
- Advanced multi-tenancy to lower costs with shared infrastructure
- Next-Generation Network ready with IMS interface support
- Ability to interoperate with Intelligent Networks, including SRF services
Holly is proven through deployments with global carriers. Contact Holly to find out about Holly Carrier Solutions for your network. |
